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privacy policy

'Becon Co., Ltd.' (hereinafter referred to as the 'Company') values the personal information of users and strives to comply with the 'Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.' and the 'Personal Information Protection Act'. The Company informs users of the purpose and method of use of the personal information provided by users and the measures taken to protect personal information through the Personal Information Processing Policy.

 

 

0. General Provisions “Personal information” refers to information about a living individual, such as name, resident registration number, and image, that can identify a specific individual (including information that cannot identify a specific individual by itself but can be easily combined with other information to identify the individual). The company discloses this personal information processing policy in the personal information processing policy menu of the application settings menu so that users can easily view it at any time. The company has established procedures necessary for revision in order to continuously improve the personal information processing policy. In addition, when revising the personal information processing policy, it assigns a version number, etc. so that users can easily identify the revised contents. This policy will be effective from March 31, 2021, and in the event of revision, it will be announced on the website (or individually notified by means of written notice, email, phone, SMS, etc.).

 

 

1. Rights of users and legal representatives and methods of exercising them

(1) Users and legal representatives may request access to, correction/deletion of, suspension of processing, or withdrawal of consent to the following matters at any time with respect to the personal information of the registered user or the person under the age of 14. – Personal information held by the company: Email, password, nickname, phone number, gender, date of birth, health habit information (sleep time, smoking status, alcohol intake, coffee intake, dyeing cycle, perm cycle), lifestyle habit information (scalp management solution in use), photo information (hairline photos and scalp photos), biometric information (temperature, moisture content), hair loss-related health information (hair loss type, family history, scalp inflammation level, scalp itchiness, scalp pain, scalp dandruff, pregnancy)

– Status of the company using or providing personal information to a third party: None

– Status of the user’s consent to the company’s collection, use, and provision of personal information: Email, password, nickname, phone number, gender, date of birth, health habit information (sleep time, smoking status, alcohol intake, coffee intake, dyeing cycle, perm cycle), lifestyle habit information (scalp management solution in use), photo information (hairline photos and scalp photos), biometric information (temperature, moisture content), hair loss-related health information (hair loss type, family history, (Scalp inflammation level, scalp itchiness, scalp pain, scalp dandruff, pregnancy)

To this end, you can contact the personal information protection officer through the “Personal Information Change” (or “Member Information Change”, etc.) menu on the website in writing, by email, or by phone. The company may refuse to view, correct, or delete all or part of your personal information in the following cases:

- When viewing is prohibited or restricted by law

- When there is a risk of harming another person’s life or body or a risk of unfairly infringing on another person’s property or other interests

(2) When a user requests correction of an error in personal information, the company will not use or provide the personal information to a third party until the correction is complete. In addition, if personal information with an error has already been provided to a third party, the company will promptly notify the third party of the corrected information. The company will process personal information that has been deleted or suspended at the request of the user or legal representative in accordance with the provisions of “7. Retention and Use Period of Personal Information” and will not allow viewing or use for any other purpose. Users must accurately enter their personal information in an up-to-date manner. The user is responsible for any accidents caused by inaccurate information entered by the user, and membership may be revoked if false information such as theft of other people's information is entered. Users not only have the right to protect their personal information, but also have the obligation to protect themselves and not infringe on other people's information. Please be careful not to leak personal information such as passwords, and be careful not to damage other people's personal information such as posts. If you do not fulfill this responsibility and damage other people's information and dignity, you may be punished under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

 

 

 

2. Personal Information Protection Officer and Customer Support Department

The company has designated the following departments and personal information protection officers to protect users' personal information and handle complaints related to personal information.

(1) Customer Support Department and Contact Information

Customer Support Department: Beacon Co., Ltd. Customer Support Department

Contact Information: info@withbecon.com

(2) Personal Information Protection Officer and Personal Information Protection Department

Personal Information Protection Officer: Personal Information Protection Office Director

Personal Information Protection Department: Personal Information Protection Office

Contact Information: info@withbecon.com

(3) Other Organizations

Users may report all complaints related to personal information protection that arise while using the company's services to the Personal Information Protection Officer or the department in charge. The company will promptly and sufficiently respond to users' reports. If you need to report or consult about other personal information infringements, please contact the organizations below. – Personal Information Infringement Report Center (https://privacy.kisa.or.kr / 118 without area code)

– Supreme Prosecutors’ Office Scientific Investigation Department Cyber ​​Investigation Division (http://cybercid.spo.go.kr / 1301 without area code)

– National Police Agency Cyber ​​Safety Bureau (http://cyberbureau.police.go.kr / 182 without area code)

 

 

 

3. Matters concerning the installation, operation, and rejection of automatic personal information collection devices

(Applies only to cases subject to the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)

The company uses ‘cookies’, etc. to store and retrieve user information from time to time. Cookies are very small text files that the server used to operate the company’s website sends to the user’s browser, and are stored on the user’s computer hard disk.

(1) Purpose of cookie use The company uses cookies, etc. for the purpose of implementing automatic login functions, analyzing the frequency of access and visit times of members and non-members, identifying users’ tastes and areas of interest and tracking their footprints, identifying the extent of participation in various events and the number of visits, etc., and providing targeted marketing and personalized services.

(2) Method of cookie settings Users have the option to install cookies. Therefore, they can allow all cookies, check each time a cookie is saved, or reject the saving of all cookies by setting options in their web browser. However, if the user rejects the installation of cookies, there may be difficulties in providing services. – How to set cookies (If you are using Internet Explorer 11.0): Select “Internet Options” from the “Tools” menu. Click the “Privacy tab.” Select “Advanced” to set the cookie acceptance level that suits you.

– How to view received cookies (If you are using Internet Explorer 11.0): Select “Internet Options” from the “Tools” menu. Click the “General” tab. Go to “Settings” in “Browsing history” and check in “View files.”

– How to reject cookie installation (If you are using Internet Explorer 11.0): Select “Internet Options” from the “Tools” menu. Click the “Privacy tab.” Select the upper level in “Default” and set it to “Block all cookies.”

 

 

4. Personal information collection items and collection methods

(1) Personal information collection items

The company collects the following personal information from users when they first sign up for membership or use the service. - Required items:

ㆍ Email, password, nickname, phone number, gender, date of birth, gender, age

ㆍ Health habit information (sleep time, smoking status, alcohol intake, coffee intake, hair dyeing cycle, perm cycle)

ㆍ Lifestyle habit information (scalp management solution in use)

ㆍ Photo information (hairline photo and scalp photo)

 

- Optional items:

ㆍ Activity information

ㆍ Location information

 

- Sensitive information:

ㆍ Biometric information (temperature, moisture content)

ㆍ Hair loss-related health information (hair loss type, family history, scalp inflammation level, scalp itchiness, scalp pain, scalp dandruff, pregnancy)

 

※ The company does not collect sensitive information (information on ideology/beliefs, union/political party membership/withdrawal, political views, sexual activity, etc.) that may significantly infringe on the privacy of users.

 

(2) Personal information collection method

The company collects personal information in the following ways. - When a user agrees to the collection of personal information and directly enters information during the process of registering as a member and using the service, it is collected on the server.

- Collection through the homepage, written forms, fax, phone, email, and consultation bulletin boards, etc., and collection through application for prize events and participation in events, etc.

- Collection through a tool for collecting generated information

※ The company has a procedure in place where users can select "Agree" or "Disagree" for each item in the company's personal information collection and use consent form.

 

 

 

5. Purpose of collection/use of personal information The company uses the collected personal information for the following purposes. - Email, password, nickname, phone number, gender, date of birth: User verification

- Gender, age: Customized solution suggestion based on gender and age

- Health habit information (sleep time, smoking status, alcohol intake, coffee intake, hair dyeing cycle, perm cycle): Scalp analysis and customized solution suggestion based on health habit information

- Lifestyle habit information (scalp management solution in use): Customized solution suggestion based on lifestyle habit information

- Photo information (hairline photo and scalp photo): Analysis of hairline, forehead area, and face ratio, scalp condition analysis and customized solution suggestion based on scalp photo

- Activity information: Same-day scalp care recommendation based on activity level

- Location information: Same-day scalp care recommendation based on weather at user location

- Biometric information (temperature, moisture): Scalp condition analysis and customized solution suggestion based on scalp temperature and moisture

- Hair loss-related health information (hair loss type, family history, scalp inflammation level, scalp itchiness, scalp pain, scalp dandruff, pregnancy): Hair loss-related information Based on scalp analysis and customized solution proposal

 

 

 

 

6. Period of Retention and Use of Personal Information

In principle, the Company destroys the relevant information without delay after the purpose of collection and use of personal information has been achieved. However, in cases where it is necessary to preserve the information in accordance with the provisions of relevant laws and regulations, the Company will retain the personal information for a certain period of time as specified in the relevant laws and regulations. In this case, the Company will transfer the information to a separate database (DB) or store it in another location. - Records on contracts or cancellation of subscription, etc.

ㆍ Retention period: 5 years

ㆍ Legal basis: Act on Consumer Protection in E-commerce, etc.

- Records on payment and supply of goods, etc.

ㆍ Retention period: 5 years

ㆍ Legal basis: Act on Consumer Protection in E-commerce, etc.

- Records on consumer complaints or dispute resolution

ㆍ Retention period: 3 years

ㆍ Legal basis: Act on Consumer Protection in E-commerce, etc.

- Records on collection/processing and use of credit information, etc.

ㆍ Retention period: 3 years

ㆍ Legal basis: Act on the Use and Protection of Credit Information

- Records on display/advertisement

ㆍ Retention period: 6 months

ㆍ Legal basis: Act on Consumer Protection in E-commerce, etc.

- User Internet log records/user access location tracking data

ㆍ Retention period: 3 months

ㆍ Legal basis: Act on Protection of Communications Secrets

- Other data confirming communication facts

ㆍ Retention period: 12 months

ㆍ Legal basis: Act on Protection of Communications Secrets

- All information about users upon deletion or withdrawal Record

ㆍRetention period: 1 year

* Personal information for which the purpose of collection and use has been achieved, such as withdrawal of membership, termination of service, or expiration of the retention period of personal information agreed upon by the user, is destroyed in a way that makes it irreversible. Information that is subject to a retention obligation by law is also destroyed in a way that makes it irreversible without delay after the relevant period has elapsed.

In the case of electronic files, they are safely deleted using technical methods so that they cannot be recovered or reproduced, and printed materials are destroyed by shredding or incineration.

For reference, Beacon separately stores and manages the personal information of members who have not used the service for 1 year in accordance with the 'Personal Information Validity Period System'.

 

 

 

 

7. Procedures and methods for destroying personal information

The procedures and methods for destroying personal information are as follows:

(1) Destruction procedures

Users’ personal information is transferred to a separate DB (separate file in the case of paper) after the purpose is achieved and is stored for a certain period of time in accordance with internal policies and other relevant laws and regulations for information protection reasons (see “7. Retention and Use Period of Personal Information”) and then destroyed. Personal information transferred to a separate DB will not be used for any purpose other than the purpose for which it is stored, except in cases prescribed by law.

(2) Destruction methods

The company deletes personal information stored in electronic file formats using a technical method that makes it impossible to reproduce the records. Personal information printed on paper is destroyed by shredding or incineration.

 

8. Other policies regarding the processing of personal information

(1) Technical and administrative measures for personal information protection The company takes the following technical and administrative measures to ensure the safety of personal information when processing users’ personal information so that it is not lost, stolen, leaked, altered, or damaged.

- Establishment and implementation of an internal management plan

ㆍThe company establishes and implements an internal management plan to safely process personal information. ㆍWe check the implementation of personal information protection measures and the compliance of the person in charge of the work through the in-house personal information protection organization, etc., and take immediate corrective action when a problem is discovered.

– Installation and operation of access control devices

 

We control unauthorized external access using an intrusion prevention system, and we strive to have all possible technical devices in place to ensure system security.

– Measures to prevent forgery and alteration of access records

 

We store and manage records of access to the personal information processing system, and use security functions to prevent forgery and alteration of access records.

– Encryption of personal information

 

The user's personal information is protected by a password, and files are encrypted or a file lock function is used when they are stored. In addition, transmitted data is encrypted, and important data is protected by a separate security function.

– Hacking prevention measures

 

We prevent damage caused by malicious viruses by using antivirus programs. Antivirus programs are updated periodically, and in the event of a sudden virus outbreak, the corresponding antivirus is provided as soon as it is released, thereby preventing personal information infringement. ㆍWe adopt a security device (Secure Socket Layer, SSL), which is an encryption transmission method that can safely transmit personal information over the network. ㆍWe introduce an intrusion prevention system and a vulnerability analysis system for each server to prepare for external intrusions such as hacking, and we do our best to ensure security. ㆍWe do not store personal information and general data together, but store them separately on separate servers.

– Minimize and educate employees handling personal information ㆍWe limit access to users’ personal information to those who directly deal with users and perform marketing work, those who perform personal information management work such as personal information protection managers and staff, and others who inevitably handle personal information for work-related reasons. ㆍWe provide regular in-house and externally commissioned training on new security technologies and personal information protection obligations for employees who handle personal information. ㆍWe prevent information leakage by people by having all employees write a security pledge upon joining the company. We also have internal procedures to audit the implementation of personal information protection measures and employee compliance. ㆍThe transfer of work of personal information handlers is carried out under strict security, and responsibility for personal information accidents after employment and retirement is clearly defined.

ㆍAccess to computer rooms and data storage rooms is controlled by designating them as special protection zones.

(2) Link provision policy The company may provide users with links to other companies' websites or data, and users may use products and services developed by third parties through Samsung services (for example, when downloading and using applications developed by third parties from the Samsung Galaxy Store). In this case, the company has no control over the third party's sites, data, products, and services, and therefore cannot be held responsible for or guarantee the usefulness of products, services, or data provided by third parties. If you click on a link provided by the company and move to a page of another site, the personal information protection policy of that site is unrelated to the company, so please review the policy of the newly visited site.

(3) Posting operation policy The company values ​​users' posts and does its best to protect them from being altered, damaged, or deleted. However, the following cases are exceptions. – Spam posts

– Posts that defame others by spreading false information for the purpose of slandering them

– Posts that disclose personal information of others without consent

– Posts that infringe on the intellectual property rights or other rights of the company or a third party

– Other posts that do not fit the bulletin board topic In order to create a desirable bulletin board culture, if a user discloses personal information of another person without their consent, the company may delete certain parts of the post or edit it with symbols, etc. and post it. In addition, if the content of the post is suitable for a bulletin board with a different topic, the company will move it and disclose the path of movement to avoid misunderstandings. In other cases, the post may be deleted after an explicit or individual warning. All rights and responsibilities related to the post basically belong to the author. In addition, information voluntarily disclosed by the user in the post is difficult to protect, so please think carefully before disclosing information.

(4) Policy on Refusing Unauthorized Email Collection The company refuses to allow unauthorized collection of posted email addresses through email collection programs or other technical devices. Violators may be punished under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (5) The company that transmits advertising information will not transmit advertising information for commercial purposes without the user's prior consent.

 

Personal Information Processing Policy Version Number: 20210410001

Personal Information Processing Policy Effective Date: April 10, 2021

Terms of Service

Article 1 (Purpose)

These terms and conditions are intended to regulate the rights, obligations, and responsibilities of the application and users in using the Internet-related services (hereinafter referred to as “services”) provided by the withbecon application (hereinafter referred to as “application”) operated by Beacon Co., Ltd. (e-commerce business operator).

※「These terms and conditions shall also apply to e-commerce using PC communication, wireless, etc., unless they are in conflict with their nature.」

 

 

Article 2 (Definition)

① “Application” refers to a virtual business site established by Beacon Co., Ltd. to enable users to trade goods or services (hereinafter referred to as “goods, etc.”) using computers and other information and communication equipment, and is also used to refer to a business operator that operates a mobile application.

② “User” refers to members and non-members who access the “Application” and receive services provided by the “Application” in accordance with these Terms and Conditions.

③ “Member” refers to a person who has registered as a member of the “Application” and can continuously use the services provided by the “Application.”

④ “Non-member” refers to a person who uses the services provided by the “Application” without registering as a member.

 

 

Article 3 (Specification, explanation and revision of terms and conditions, etc.)

① “Application” shall post the contents of these terms and conditions, the name of the company and representative, the address of the business location (including the address of the place where consumer complaints can be handled), telephone number, facsimile number, e-mail address, business registration number, mail-order business report number, personal information management officer, etc. on the initial service screen (front) of the cyber application so that users can easily see them. However, the contents of the terms and conditions may be made available for users to view through a link screen.

② “Application” shall obtain the user’s confirmation by providing a separate link screen or pop-up screen, etc. so that users can understand important contents stipulated in the terms and conditions, such as cancellation of subscription, delivery responsibility, and refund conditions, before the user agrees to the terms and conditions. ③ “Application” may revise these Terms and Conditions to the extent that it does not violate related laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Electronic Documents and Electronic Transactions Basic Act, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., the Act on Door-to-Door Sales, etc., and the Consumer Protection Act.

④ When “Application” revises the Terms and Conditions, it shall notify the application’s initial screen along with the current Terms and Conditions from 7 days prior to the date of application until the day before the date of application. However, in case the contents of the Terms and Conditions are changed in a way that is disadvantageous to the user, it shall notify the user at least 30 days in advance. In this case, the "Application" clearly compares the contents before and after the revision and displays them so that users can easily understand them.

⑤ If the "Application" revises the terms and conditions, the revised terms and conditions will only apply to contracts concluded after the date of application, and the terms and conditions before the revision will be applied to contracts already concluded before that date. However, if a user who has already entered into a contract wishes to be subject to the revised terms and conditions and sends a notice to the "Application" within the notice period for the revised terms and conditions under Paragraph 3 and receives the consent of the "Application," the revised terms and conditions will be applied.

⑥ Matters not specified in these terms and conditions and the interpretation of these terms and conditions shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Consumer Protection Guidelines in Electronic Commerce, etc. established by the Fair Trade Commission, and related laws and regulations or customary practices.

 

 

 

Article 4 (Provision and Change of Services)

① “Application” performs the following tasks:

1. Provision of information on goods or services and conclusion of purchase contracts

2. Delivery of goods or services for which a purchase contract has been concluded

3. Other tasks determined by “Application”

② In the event of goods or services being out of stock or changes in technical specifications, “Application” may change the content of goods or services to be provided under a contract to be concluded in the future. In this case, the content of the changed goods or services and the date of provision shall be immediately notified in the place where the content of the current goods or services is posted.

③ In the event that “Application” changes the content of services that it has contracted to provide to users due to reasons such as goods being out of stock or technical specifications being changed, “Application” shall immediately notify the users of the reason at a notifiable address.

④ In the case of the preceding paragraph, “Application” shall compensate for any damages suffered by the users as a result. However, this shall not apply if “Application” proves that there was no intent or negligence.

 

 

 

Article 5 (Service Interruption)

① In the event of maintenance, inspection, replacement, or breakdown of computer or other information and communication equipment, or interruption of communication, “Application” may temporarily suspend the provision of services.

② “Application” shall compensate for damages suffered by users or third parties due to temporary suspension of service provision for the reasons set forth in Paragraph 1. However, this shall not apply if “Application” proves that there was no intent or negligence.

③ In the event that the service cannot be provided due to reasons such as change in business type, abandonment of business, or integration between companies, “Application” shall notify users in the manner set forth in Article 8 and compensate consumers according to the conditions initially presented by “Application.” However, if “Application” does not notify the compensation criteria, etc., “Application” shall pay users’ mileage or accumulated points, etc. in kind or cash equivalent to the currency value used in “Application.”​

Article 6 (Membership Registration)

① Users apply for membership by filling out membership information in the registration form set by the “Application” and expressing their agreement to these Terms and Conditions.

② The “Application” will register as a member any user who has applied for membership in accordance with Paragraph 1, unless they fall under any of the following items.

1. If the applicant has previously lost membership qualifications in accordance with Article 7, Paragraph 3 of these Terms and Conditions, however, this does not apply if 3 years have passed since the loss of membership qualifications in accordance with Article 7, Paragraph 3 and the “Application” has approved re-registration.

2. If there are any false, omitted, or incorrect information in the registration

3. If it is determined that registering as a member significantly hinders the technology of the “Application” for other reasons

③ The time of establishment of the membership contract is when the “Application”’s approval reaches the member. ④ If there is a change in the information registered at the time of membership registration, the member must notify the “Application” of the change within a reasonable period of time by way of modifying the member information.

 

 

Article 7 (Withdrawal of membership and loss of qualification, etc.)

① Members may request withdrawal from the “Application” at any time, and the “Application” will immediately process the withdrawal.

② If a member falls under any of the following reasons, the “Application” may restrict or suspend the membership.

1. If false information is registered at the time of application for membership

2. If the member does not pay the price of goods purchased using the “Application” or other debts incurred by the member in relation to the use of the “Application” by the due date

3. If the order of e-commerce is threatened, such as by interfering with another person’s use of the “Application” or stealing information

4. If the “Application” is used to commit an act prohibited by law or these Terms and Conditions or against public order and morals

③ If the “Application” restricts or suspends the membership, and the same act is repeated more than twice or the reason is not corrected within 30 days, the “Application” may revoke the membership. ④ If the “Application” loses its membership qualification, the membership registration will be canceled. In this case, the member will be notified and given at least 30 days to explain before the membership registration is canceled.

 

 

Article 8 (Notice to Members)

① When the “Application” notifies a member, it may do so by sending an email address that the member has agreed upon with the “Application” in advance.

② In the case of notice to an unspecified number of members, the “Application” may substitute individual notice by posting on the “Application” bulletin board for more than one week.

However, individual notices will be sent for matters that have a significant impact on the member’s own transactions.

 

Article 9 (Purchase Application and Consent to Provision of Personal Information, etc.)

① “Application” users apply for purchases on the “Application” by the following or similar methods, and the “Application” must provide the following information in an easily understandable manner when users apply for purchases. 1. Search and select goods, etc.

2. Enter the recipient's name, address, phone number, email address (or mobile phone number), etc.

3. Confirm the terms and conditions, services with limited right of cancellation, and details related to cost burden such as delivery and installation fees

4. Agree to these terms and conditions and confirm or reject the matters in item 3 above (e.g., mouse click)

5. Apply for purchase of goods, etc. and confirm this or consent to the confirmation of the "Application"

6. Select payment method

② If the "Application" needs to provide the purchaser's personal information to a third party,

1) the person receiving the personal information, 2) the purpose of use of the personal information by the person receiving the personal information, 3) the items of personal information provided, 4) the period of retention and use of the personal information by the person receiving the personal information must be notified to the purchaser and consent obtained. (The same applies when the matters for which consent has been given are changed.)

③ When the “Application” entrusts a third party with handling the purchaser’s personal information,

1) the person entrusted with handling personal information,  2) the details of the work for which personal information handling is entrusted must be notified to the purchaser and consent must be obtained. (The same applies when the matters for which consent has been given are changed.) However, in cases where it is necessary for the performance of a contract for the provision of services and is related to the promotion of the purchaser’s convenience, the notification procedure and consent procedure may be omitted by notifying through the personal information handling policy in the manner prescribed in the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”

 

 

Article 10 (Establishment of Contract)

① The “Application” may not accept a purchase application under Article 9 in the following cases. However, in the case of concluding a contract with a minor, the minor or the legal representative may cancel the contract if the consent of the legal representative is not obtained.

1. In the case of false, omitted, or incorrect information in the application

2. In the case of a minor purchasing goods or services prohibited by the Youth Protection Act, such as cigarettes or alcohol

3. In the case of the “Application” determining that accepting other purchase applications significantly interferes with the technology

② The contract is deemed to be established when the acceptance of the “Application” reaches the user in the form of a receipt confirmation notice under Article 12, Paragraph 1.

③ The “Application”’s expression of intent to accept must include information such as confirmation of the user’s purchase application, whether or not the product is available for sale, correction or cancellation of the purchase application, etc.​

Article 11 (Payment Method)

Payment for goods or services purchased through the “Application” may be made by any of the available methods listed below. However, the “Application” may not collect any fees for the user’s payment method in addition to the price of goods, etc.

 

1. Various account transfers such as phone banking, internet banking, and mail banking

2. Various card payments such as prepaid cards, debit cards, and credit cards

3. Online bank transfer

4. Payment by electronic money

5. Payment upon receipt

6. Payment by points paid by the “Application” such as mileage

7. Payment by gift certificates that have been contracted with the “Application” or approved by the “Application”

8. Payment by other electronic payment methods, etc.

 

 

Article 12 (Notice of Confirmation of Receipt, Change and Cancellation of Purchase Application)

① When a user applies for a purchase, the “Application” shall send a notice of confirmation of receipt to the user.

② If there is a discrepancy in the expression of intent, etc., the user who has received the notice of confirmation of receipt may request a change or cancellation of the purchase application immediately after receiving the notice of confirmation of receipt, and the “Application” shall process the request without delay if the user requests it before delivery. However, if payment has already been made, the provisions on withdrawal of subscription, etc. in Article 15 shall apply.

 

Article 13 (Supply of Goods, etc.)

① Unless there is a separate agreement with the user regarding the timing of supply of goods, etc., the “Application” shall take necessary measures such as custom manufacturing, packaging, etc. so that the goods, etc. can be delivered within 7 days from the date the user applied for the product. However, if the “Application” has already received all or part of the payment for the goods, etc., the measures shall be taken within 3 business days from the date of receipt of all or part of the payment. At this time, the “Application” shall take appropriate measures so that the user can check the supply procedure and progress of goods, etc.

② The “Application” shall specify the means of delivery, the party responsible for the delivery cost by means, and the delivery period by means for the goods purchased by the user. If the “Application” exceeds the agreed delivery period, it shall compensate the user for any damages incurred as a result. However, this shall not apply if the “Application” proves that there was no intent or negligence.

 

Article 14 (Refund)

If the “Application” cannot deliver or provide the goods, etc. that the user has requested to purchase due to reasons such as out of stock, it shall promptly notify the user of the reason and, if the payment for the goods, etc. was received in advance, it shall refund the payment within 3 business days from the date of receipt or take necessary measures for a refund.

 

Article 15 (Cancellation of subscription, etc.)

① Users who have entered into a contract for the purchase of “applications” and goods, etc. may cancel their subscription within 7 days from the date of receipt of the written contract in accordance with Article 13, Paragraph 2 of the Act on Consumer Protection in Electronic Commerce, etc. (if the supply of goods, etc. is made later than the date of receipt of the written contract, the date of receipt of the goods, etc. or the start of the supply of goods, etc.). However, if the Act on Consumer Protection in Electronic Commerce, etc. provides otherwise regarding cancellation of subscription, the provisions of said Act shall apply.

② Users may not return or exchange goods, etc. if they have received them and any of the following applies: 1. If the goods, etc. are lost or damaged due to a reason attributable to the user (however, if the packaging, etc. is damaged in order to check the contents of the goods, etc., the subscription can be canceled)

2. If the value of the goods, etc. is significantly reduced due to the use or partial consumption of the user

3. If the value of the goods, etc. is significantly reduced to the extent that resale is difficult due to the passage of time

4. If the original goods, etc. can be copied with goods, etc. of the same performance, if the packaging of the goods, etc. is damaged

③ In the cases of subparagraphs 2 through 4 of paragraph 2, if the “Application” does not take measures such as indicating the fact that subscription cancellation, etc. is restricted in a place where the consumer can easily see it in advance or providing a trial product, the user’s subscription cancellation, etc. is not restricted.

④ Notwithstanding the provisions of paragraphs 1 and 2, if the contents of the goods, etc. are different from the displayed or advertised contents or are performed differently from the contractual contents, the user may cancel the subscription, etc. within 3 months from the date of receipt of the goods, etc., or within 30 days from the date the user learned or could have learned of the fact.​

Article 16 (Effect of Cancellation of Subscription, etc.)

① If the “Application” receives a return of goods, etc. from the user, it shall refund the price of the goods, etc. already paid within 3 business days. In this case, if the “Application” delays the refund of the goods, etc. to the user, it shall pay the delayed interest calculated by multiplying the delayed interest rate stipulated in Article 21-2 of the “Enforcement Decree of the Act on Consumer Protection in E-Commerce, etc.” by the delay period.

② When refunding the above amount, if the user paid the price of the goods, etc. using a payment method such as a credit card or electronic money, the “Application” shall request the business operator who provided the payment method to suspend or cancel the claim for the price of the goods, etc. without delay.

③ In the case of cancellation of subscription, etc., the user shall bear the cost required to return the goods, etc. supplied. The “Application” shall not claim a penalty or damages from the user for reasons such as cancellation of subscription. However, if the content of the goods, etc. is different from the displayed/advertised content or is performed differently from the contractual content, the cost required for returning the goods, etc. will be borne by the “Application”.

 

④ If the user pays the shipping cost when receiving the goods, etc., the “Application” will clearly indicate who will bear the cost when canceling the subscription so that the user can easily understand.

 

 

Article 17 (Personal Information Protection)

① “Application” collects the minimum amount of personal information necessary to provide services when collecting personal information of users.

② “Application” does not collect information necessary for the performance of purchase contracts in advance when registering as a member. However, this does not apply in cases where identity verification is required prior to the purchase contract in order to perform obligations under relevant laws and regulations, and where the minimum amount of specific personal information is collected.

③ “Application” notifies the user of the purpose and obtains consent when collecting and using the user’s personal information.

④ “Application” cannot use the collected personal information for purposes other than the intended purpose, and when a new purpose of use arises or when providing the information to a third party, the purpose of use and consent are notified to the user at the stage of use and provision. However, exceptions may apply in cases where relevant laws and regulations provide otherwise. ⑤ In cases where the “Application” must obtain the consent of the user pursuant to Paragraphs 2 and 3, the identity of the person in charge of personal information management (affiliation, name, phone number, and other contact information), the purpose of collecting and using information, matters related to the provision of information to third parties (recipient, purpose of provision, and content of information to be provided), etc., as stipulated in Article 22 Paragraph 2 of the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” must be specified or notified in advance, and the user may withdraw this consent at any time.

 

⑥ The user may request to view or correct errors in his/her personal information held by the “Application” at any time, and the “Application” is obligated to take necessary measures without delay. If the user requests correction of an error, the “Application” shall not use the relevant personal information until the error is corrected. ⑦ “Application” shall limit the number of persons handling the user’s personal information to the minimum in order to protect personal information, and shall be fully responsible for any damage suffered by the user due to loss, theft, leakage, provision to a third party without consent, alteration, etc. of the user’s personal information, including credit card and bank account information.

 

⑧ “Application” or a third party that has received personal information from it shall destroy the personal information without delay when the purpose of collecting or providing the personal information has been achieved.

 

⑨ “Application” shall not set the consent box for collection, use, and provision of personal information as pre-selected. In addition, “Application” shall specifically state the services that will be restricted if the user refuses to consent to the collection, use, and provision of personal information, and shall not restrict or refuse the provision of services, such as membership registration, due to the user’s refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item.

 

Article 18 (Obligations of the “Application”)

① The “Application” shall not engage in any acts prohibited by laws and regulations or these Terms and Conditions or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably in accordance with the provisions of these Terms and Conditions.

② The “Application” shall have a security system to protect the personal information (including credit information) of users so that users can safely use the Internet service.

③ If the “Application” causes damage to users by engaging in unfair labeling or advertising acts as prescribed in Article 3 of the Act on Fair Labeling and Advertising regarding products or services, the “Application” shall be responsible for compensating for such damage.

④ The “Application” shall not send unsolicited commercial e-mails.

 

​Article 19 (Member’s Obligations Regarding ID and Password)

① Except for the case in Article 17, the member is responsible for managing the ID and password.

② Members must not allow third parties to use their ID and password.

③ If a member becomes aware that his/her ID and password have been stolen or is being used by a third party, he/she must immediately notify the “Application” and follow the instructions provided by the “Application” if any.

 

Article 20 (User’s Obligations) Users must not perform the following actions. 1. Registration of false information when applying or changing

2. Theft of others' information

3. Change of information posted on the "Application"

4. Transmission or posting of information (computer programs, etc.) other than information specified by the "Application"

5. Infringement of intellectual property rights such as copyrights of the "Application" or other third parties

6. Acts that damage the reputation of the "Application" or other third parties or interfere with their business{' '}

7. Acts of disclosing or posting obscene or violent messages, images, voices, or other information that violates public order and morals on the application

 

Article 21 (Relationship between the linked "Application" and the linked "Application")

① When the upper "Application" and the lower "Application" are connected by a method such as a hyperlink (e.g., the target of the hyperlink includes text, pictures, and moving images), the former is called the linked "Application" (website) and the latter is called the linked "Application" (website). ② If the connected “application” clearly states on the initial screen of the connected “application” or in a pop-up screen at the time of connection that it does not bear warranty responsibility for transactions between users and goods, etc. provided independently by the connected “application,” then the connected “application” does not bear warranty responsibility for such transactions.

 

 

Article 22 (Attribution of Copyright and Restrictions on Use)

① The copyright and other intellectual property rights for works created by the “Application” belong to the “Application.”

② Users may not use information obtained by using the “Application”, of which intellectual property rights belong to the “Application,” for profit-making purposes or allow third parties to use such information by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without the prior consent of the “Application.”

③ The “Application” shall notify the relevant user when using the copyright belonging to the user in accordance with the agreement.

 

Article 23 (Dispute Resolution)

① The “Application” shall establish and operate a compensation processing organization to reflect the legitimate opinions or complaints raised by the user and compensate for the damages.

② The “Application” shall give priority to complaints and opinions submitted by the user. However, if prompt processing is difficult, the user shall be notified immediately of the reason and processing schedule. ③ In the event of a request for damage relief from a user in relation to an e-commerce dispute between the “Application” and the user, the dispute may be resolved through the mediation of the Fair Trade Commission or the dispute resolution agency commissioned by the city/provincial governor.

 

 

Article 24 (Jurisdiction and Governing Law)

① Any lawsuit regarding an e-commerce dispute between the “Application” and the user shall be under the exclusive jurisdiction of the local court with jurisdiction over the user’s address at the time of filing the lawsuit, or if there is no address, the user’s place of residence. However, if the user’s address or place of residence is unclear at the time of filing the lawsuit or if the user is a foreign resident, the lawsuit shall be filed with the court with jurisdiction under the Civil Procedure Act. ② Korean law shall apply to e-commerce lawsuits filed between the “Application” and the user.

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